Enabling End-to-End Business Flow Observability to Predict System Bottlenecks and Business Flow Performance

Business flow observability allows end-user organisations to observe systems to know how a system behaves and discover why something is not working, which extends a step beyond what standard monitoring can do. However, observability can be difficult to achieve, and businesses must be aware of the challenges that it can present. This IDC brief looks at the benefits businesses can realise by introducing business flow observability practices and identifies actions they can take to implement them successfully.